Ctware began its operations in
2000 as independent software developer of CTI solutions.
Ctware's flagship product,
Xpresso, is the company's all-in-one contact center software.
The Xpresso is designed to
maximize customer experience and satisfaction by connecting phone, fax,
voice mail and the web together with customer data.
Xpresso can handle considerable
volumes of communications simultaneously, with capabilities of logging,
screening and forwarding to a designated agent or to an auto-attendant for
self customer care.
Ctware's StarVAS, a
revolutionary Value Added Service Platform powered by Ctware Xbuilder
engine, delivers services and applications that combine voice with Web, SMS
and WAP (e.g. conferencing services, voting, gaming and web callback).
The StarVAS can shorten
implementation cycles, expand value added services for subscribers and
provide a variety of applications in less time with fewer resources.
Ctware is a member of the
Elgadcom Group, one of Israel's largest privately owned communication